Your first contact with Brandan Computer Solutions comes free of charge.

We’ll be very happy to sit down with you and discuss your systems needs and the role of computer power in supporting your particular business operations and objectives.
And we’ll advise on how we believe those needs can best be addressed in the most effective and cost-efficient way.

We can discuss matters on a technical level if you prefer, or advise in non-technical terms. Whichever way, we’re confident that you will find our practical advice helpful and thought provoking.

But, most importantly, we believe that a discussion will begin to engender that vital environment of trust — a critical factor in making informed and effective business decisions.

Business Support

We primarily offer our services at Small to Medium sized businesses. Typically, a network with 1-75 Workstations.

Apple Mac & PC Support

At Brandan Computer Solutions we support both Apple Macintosh and PC systems and applications. Better still, we have particular expertise in integrating these two types of system into networks that enable Macs and PCs to exchange information and talk to each other.

A typical scenario would be in a design studio. Mac machines are usually deployed for QuarkXpress, Photoshop and Illustrator applications, while PCs are used to manage accounts and for general office tasks. We can make these disparate systems share files and functions such as internal email servers for truly cost-effective applications provision. Back to top

Filemaker Pro Databasing

Perhaps, like many businesses, you use separate applications for different tasks — Word for letters, quotations and mail shots; Excel for financial workings, VAT returns, production work tickets and so on. You then need to bring elements of all that data together as a separate operation in a spreadsheet or Calculator application to support management and accounting procedures and to get a complete picture of the business.

But not so with Filemaker Pro databasing.

This essential business tool integrates your data into a tailored management capability, giving you a view of all your critical business information — and the ability to exploit it in a wide variety of ways. Suddenly you can run instant searches on customers, automate quotes and invoices and get an accurate picture of how your business is actually performing.

Within the system you can include features such as:

• A client database — comprehensive information on all your customers, their business sectors, locations and purchasing history, whether they’ve bought through web contact or a mail shot response, and whether they’ve signed up for inclusion in your monthly mailings.
  
• A quotation system — just select the customer and up comes a standard quotation document. You only need to add the relevant items and the system will automatically add the costings. Save, then email the quote to the customer. Simple as that.
  
• Job management — the quote’s accepted and now you can manage the order process right through to delivery. You can interrogate the system at any time to check on the status of the order.
  
• Invoicing — the password protected system has access to all job details, enabling invoices and credit notes to be issued automatically in suitable format for VAT returns.
  
• Information sharing — files can be shared across the system, by anyone with authorisation, even accessible by internet for filed or remote users.

Talk to us about how we can provide essential Filemaker Pro databasing functionality to your business systems. Back to top

Structured Cabling

Computer system networks are only as good as the cabling that connects them. If you’re moving premises, or expanding the business, talk to us about installing a structured cabling system.
Brandan Computer Solutions has particular expertise in cabling and routing, with every cable tested to ensure it has complete data integrity and will deliver maximum performance from your systems. Back to top

Pay As You Go

We try first to solve computer problems over the telephone or by email, but that’s not always possible. So we provide an on-site trouble shooting service at any hourly rate, geared to correcting hardware and software faults, virus removal, component upgrades and so on.
We can usually estimate how long a job will take, so we give you a price up front. And, within reason, we’ll stick to that price even if the task does take longer than we predicted. Back to top

Support Contracts

Many clients engage us on a support contract basis, so they can be sure of a rapid response and an effective solution that minimises downtime.

Our support contacts are always tailored to the needs of the client’s business, and graded according to the required, specified response time. All our contracts include remote desktop support enabling us, where possible, to solve your system problems over an internet connection. desktop support
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Remote Desktop Support

We can usually solve hardware and software problems via a secure remote desktop connection, taking control of your mouse and keyboard from our own base. This reduces the need for site visits, keeping costs down and ensuring a rapid response to problems.

Windows XP Pro has this facility built in, and for clients who don’t have that particular system, there are other third party applications that can achieve the same result. So we are able to offer a remote desktop support service as a standard feature of all our support contracts. Back to top